Empathize & define
Families may face language, distance, travel-cost, and trust barriers. The central problem is connecting Khmer health knowledge to verifiable care resources.
DESIGN THINKING
From empathy to a testable prototype
Ideas considered
Khmer library; facility locator; family and emergency tool. Each has strengths, but the combined concept best connects information to action.
Final concept
SokhaCare combines Khmer-first information, resource navigation, emergency guidance, and transparent data limitations.
User testing template
Participant 1: ____________________
Observation: ______________________
Design change: ____________________
Participant 2: ____________________
Observation: ______________________
Design change: ____________________
Participant 3: ____________________
Observation: ______________________
Design change: ____________________